Guest relationships,
unified.

The guest relationship platform for modern hotels. Centralize guest data, personalize every interaction, and improve satisfaction with precision.

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Guest Profile
Sarah Johnson • VIP
Last Stay
2 weeks ago
Satisfaction
9.5/10
Preferences
High FloorExtra TowelsLate Checkout

Trusted by modern hospitality brands

Grand Plaza Hotels
Seaside Resorts
City Boutique Hotels
Mountain Retreats

Workflows that connect.

From arrivals to service recovery, every guest moment unified in one platform.

Pre-Arrival Personalization

AI-powered preparation for every arrival. Surface preferences, detect VIPs, and generate actionable plans automatically.

Plan Ready3 Actions

Service Recovery

SLA-tracked issue management with escalation controls and AI-assisted resolution.

75% resolved on-time

Guest 360 Timeline

Complete interaction history, preferences, and feedback in one chronological view.

AI-Powered Insights

Feedback summarization, sentiment analysis, and automated preference extraction with full traceability.